Terms of Service

This Terms of Service describe the terms and conditions under which chunnel.org.uk (from hereto referred to as "we" or the "web site") offers you our price comparison service. By using the web site, you accept these Terms of Service. We may amend this Terms of Service at any time. We will post the policy changes to our Web site to notify you of these changes. We may terminate this Terms of Service immediately for any reason.

Specific points about the service:

1. Prices and delivery charges for products, to the best of our knowledge were correct at the time they were published. Vendors may change these prices at any time without notifying us. The vendor is in no way obligated to honour any prices published by the web site if they are incorrect.

2. Product descriptions, including any free gifts or bundled accessories to the best of our knowledge were correct at the time they were published. Vendors may change these offers at any time without notifying us. The vendor is in no way obligated to honour any offers published by web site if they are incorrect.

3. The web site is offered as a guide and information site only. The site may receive a small commission from vendors for products sold through this web site. This process may involve the use of Third Party cookies for tracking purposes. Chunnel is not an official website of any of the Channel Tunnel operators. We do not make bookings and are not responsible for the content or services of any 3rd party websites.

We provide the web site and our services "As Is." We expressly disclaim all warranties or conditions of any kind, express, implied or statutory, including without limitation the implied warranties of title, non infringement, merchantability and fitness for a particular purpose.

Contacts

Chunnel.org.uk is a reference and information website only. Please note that we do not offer tickets, bookings or services and cannot help or advise on bookings you may have made through other websites. To contact us, please use email info @ chunnel .org. uk. For details about booking, tickets and services, please contact the suppliers direct. In this regard, you may find the following contact details useful:

For Eurostar train bookings made through Voyages SNCF, please see their website here.

For any ferry and Eurotunnel booking queries made through AFerry / Leisure Direction, see their contacts page here, or call them on 0844 576 5504 (or +44 844 576 5504 from outside UK) or email them at mail @ leisuredirection.co.uk.

If you have made a booking through AFerry / Leisure Direction, you can also find the relevant contact details on your booking confirmation email. If you appear not to have received your booking confirmation email, please check your Junk Folder. To request AFerry / Leisure Direction to re-send your booking confirmation email, please contact them direct on 0844 576 5504 (or +44 844 576 5504 from outside UK) or email them at mail @ leisuredirection.co.uk.